Over 30 years and 26 dealerships ago, I started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. I realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well.
When it comes to total customer satisfaction, the two main building blocks are quality products and quality people. This means before, during, and after purchasing your quality new or used car, truck or van, you will receive the highest quality customer service from our associates.
The final point for great customer satisfaction is helping your customers get the best deal possible. We will work with you to help secure the best price.
Serving the area, Bob Rohrman Auto Group, located at in , , is your premier retailer of new and used vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
What our customers say about us.
"Personable Salesman"
My review of Fort Wayne Kia:
(My salesperson) was a great person to work with. I have never had such a great experience in purchasing a vehicle before, new or used. He is very personable, hysterical, and tailors the sale to the person. I wasn't just a number to him. I (will) definitely go back in a few years to purchase another vehicle from him, and I will recommend him to my friends.Keri Roby
"Great Experience"
My Review of Fort Wayne Kia:
Fantastic experience from start to finish! Every person with whom we interacted (with) was genuine, helpful, and reasonable. Nowhere could we find a better vehicle for the price; and they worked with us to make sure all of our questions were answered before making a decision.
The dealership was packed that day, yet no one rushed us through the process, and we still made it out with our new lease in a very timely fashion. We are simply thrilled with our Sorento and will definitely recommend the Kia brand, as well as this dealership specifically!Anonymous
"Car Shopping"
A car dealership is only as good as its people and (our salesperson) was exceptional to deal with. I give him a A++. He made my dream come true! I came in looking for a new Sorento and drove one home that very day. (Our salesperson) was very easy to talk with and made of point of understanding the type of vehicle I was looking for and why I wanted that particular model. I never felt pressured to buy nor did I feel that all (he) wanted to do was make a sale - thus a profit. I appreciated the fact that (he) took the time to work on getting me a price and payment I was comfortable with. It is due to (my salesperson's) dedication to quality customer service that I drove my new Sorento home that day. Although I live a little over one hour away from Ft. Wayne, I will return to Fort Wayne Kia for all my vehicle service and will most definitely purchase my next new vehicle from Fort Wayne Kia. I highly recommend my salesperson as the guy to do business with at Kia!
C. Siery
"The best in the business"
(Our salesperson) was very patient, helpful and got me a great deal on my trade-in and the used car I bought.
I really appreciated all of his help and wanted to comment on his non-pushy professionalism. I would buy a car again
"from (him)". Thank you, Peter Bombard
I would recommend to anyone looking to get a new car to go to Fort Wayne Kia ... Over the past (few) months I had met a number of car sales men and he by far was the best of any of them. He was absolutely awesome to work with and he did everything he could to get me the best deal possible. I will definitely return to Fort Wayne Kia and do business ... after my lease is up.
(My salesperson) was a great person to work with. I have never had such a great experience in purchasing a vehicle before, new or used. He (was) very personable, hysterical, and tailors the sale to the person. I wasn't just a number to him. I would definately go back in a few years to purchase another vehicle from him, and I will recommend him to my friends.
Keri Roby
(My salesperson) and the finance company were absolutely wonderful. They treated us with much kindness. We would recommend anybody wanting a new automobile to go to the Fort Wayne Kia dealership in Fort Wayne, IN. 120%. The financing department was very easy to work with.
Fantastic experience from start to finish! Every person with whom we interacted was genuine, helpful, and reasonable. Nowhere could we find a better vehicle for the price; and they worked with us to make sure all of our questions were answered before making a decision.
The dealership was packed that day, yet no one rushed us through the process ... we still made it out with our new lease in a very timely fashion. We are simply thrilled with our Sorento and will definitely recommend the Kia brand, as well as this dealership specifically!
Everyone was very friendly and all of the employees that we saw asked if we needed help or if we had been helped. The prices were very reasonable and they got us a great deal on a Kia Rio... with an outstanding warranty and a good interest rate and low monthly payments. I would definitely recommend this dealership because the cars are really good quality and are very reasonably priced.
My Review of Fort Wayne Kia:
(My salesperson) was great, helpful and insightful. Never purchased a new car before and the place was great. maybe a little too busy at first but he handled it very well. would definitely suggest (them) to a family member or friend. I have never owned a non-American car before, but so far I am extremely happy with my car and my sales person.
My Review of Fort Wayne Kia:
The atmosphere was very friendly and professional. Our sales guy was very friendly, cooperative and understanding of our needs and wants. We left with a vehicle we are very happy with. I would definitely recommend Fort Wayne Kia to anyone looking to buy a new Kia or a good used vehicle.
My Review of Fort Wayne Kia:
I received excellent overall service from (my salesperson) and (the sales manager). They were both very knowledgeable, helpful, and accommodating to all my car needs. I would highly recommend them to family and friends. They really listened and made me feel like I was going to be taken care of. They have earned a customer for life.Dealerrater.com
1030 Ave of Autos
Fort Wayne, IN 46804